Regardless of the size of your organisation, monitoring your systems is key to ensuring business continuity. Kernel advises on monitoring tools and solutions that will best meet your business’ needs.

Don’t employ monitoring in an ad-hoc manner simply to appease auditors and management. Monitoring can make a real difference to the success of your business. It is the key to you having a clear picture of the ROI you receive from your technology and whether SLA’s are being met.

The key to effective and meaningful monitoring is to ensure it provides you with the information you require to pro-actively monitor systems before issues arise. This means you can resolve issues before they impact on business continuity.

Kernel has extensive experience in implementing and monitoring enterprise systems. We can help you to achieve your monitoring goals. 

Monitoring and reporting are intrinsically inter-linked. Kernel can assist you to achieve your SLA's and determine where to target improvements and efficiency. Kernel consultants are employed for their expertise and ability to comprehend the holistic needs of a client's business, designing tailored solutions to ensure such business needs are met.

For organisations who have or are making a medium-to-large investment in Microsoft technologies System Center Operations Manager 2012 R2 is an extensive monitoring system that comprehensively allows for large-scale management of mission-critical servers. In essence, SCOM processes monitored data from various sources as well as issuing alerts and automating responses based on the collected data. SCOM is unprecedented in its ability to monitor, audit, respond and report on tens of thousands of event log messages that occur on a daily basis.

Kernel recently completed several SCOM 2012 R2 installations for large organisations, these have ranged from government departments to multi-nationals each with their own specific requirements from their monitoring tools. In some cases it required an upgrade to provide functionality absent from their previous monitoring tools and in others a completely fresh install. Following implementation of SCOM 2012R2, Kernel subsequently implemented projects to integrate monitoring with SCVMM and SCCM and SCORCH 2012 R2. Some of this work was completed alongside Microsoft Consulting and in conjunction with Microsoft Premier Field Engineering Teams who were also advising the client.

The very first SCOM 2012 monitoring solution implemented at a large multi-national organisation was assessed and verified by Microsoft Consulting, given that it was one of the first implementations of SCOM 2012 in New Zealand. Kernel is always happy to have its work assessed and verified.
 

Automation

Kernel is always looking for new focus and technology to assist its clients. We have recently invested a lot of time working on 2 large System Center Orchestrator implementations. SCORCH is an automation engine that allows our clients to automate already documented processes. In essence it is a workflow automation tool that allows administrators to automate the monitoring and deployment of data centre resources. It uses a drag and drop graphical interface to allow admins to define run books. Orchestrator translates these visual representations into .NET scripts,PowerShell or SSH commands to automate workflows. It is capable of managing multiple operating systems and can also handle VMware- and Citrix-based workflows.

The ROI comes from not having to pay overtime to engineers who need to complete tasks such as patching systems out of hours. The focus should be on investing time in documenting your manual processes and then automating them with built-in logging and reporting. This allows time to be better focussed on the real work of IT; delivering value to the business, rather than the daily tasks that take up most of their time.

Private and Public Cloud are common terms now but there are still administrative tasks that need to be completed and reported on. If organisations want to enjoy a high-performance private cloud environment requiring minimal management and time resources, then end users need to be able to request resources. Being able to deliver this self-service function, including such things as storage provisioning with minimal IT involvement, allows organisations to create an automated, self-service environment that can manage itself, including self-repair. This leaves administrators with more time to devote to their core functions versus managing the tedious complexities of their infrastructure.